Work At Home Adventures » The Wall Street Journal http://workathomeadventures.com Helping you build a successful work at home business. Sat, 12 Nov 2011 18:57:00 +0000 en hourly 1 http://wordpress.org/?v= It Just Isn’t Working? Some File for Customer Divorce http://workathomeadventures.com/2009/12/it-just-isnt-working-some-file-for-customer-divorce/ http://workathomeadventures.com/2009/12/it-just-isnt-working-some-file-for-customer-divorce/#comments Tue, 08 Dec 2009 04:09:14 +0000 editor http://workathomeadventures.com/?p=475 It’s the beginning of the tough-love era. Some small-business owners are ending relationships with aggressive customers who ask for more discounts and concessions or want more leeway on payment time.

Hampered by a slackening economy, these businesses, mainly service providers, are cutting loose nonpaying or late-paying clients who divert resources away from more loyal or profitable clients. Last fall, many businesses retained customers by discounting, providing special payment terms or creating loyalty programs. But today, they can no longer afford to do so.

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